We hope our products meet your standards, but if you wish to return an item, you can do so by sending it back to us: Microblading Webshop, Riverside Yard, Packet Boat Lane, Uxbridge UB8 2JR. You should obtain proof of postage.
You have 14 days to return your items for a refund or exchange. All items must be returned with a returns note and in the original packaging. If item is returned to us in an unsuitable condition, we won’t process a refund, but send it back to you. Your shipping costs are not refundable.
We will email you once we’ve received your return in its original condition. Once we got it, your return will be completed within 7 working days.
Your refund will be issued to the payment method you used to place the original order. This can take up to 10 working days, depending on your bank.
If you need to exchange your item, we will issue another product once we receive your return in a suitable condition and original packaging.